Privacy Policy
Last updated: 9 September 2026
In short: we collect only what we need to reply to an enquiry and to understand how this site is used. We do not sell your data, and we do not use it for advertising.
Who we are
Elektra Designs is a brand strategy and design consultancy based in Neath Abbey, Wales, working with clients across the United Kingdom, Europe, North America and Australasia.
For the purposes of UK data protection law, Elektra Designs is the data controller for personal data collected through this website.
Address: Elektra Designs, St. Georges' House, 93 Stratton Way, Barron's Court, Cwrt Herbert, Neath Abbey SA10 7AS, United Kingdom
Email: jody@elektradesigns.co.uk
Telephone: +44 29 2197 1321
What we collect
When you contact us
If you complete the contact form we collect your name, email address, telephone number and whatever you choose to tell us about your project. We use this only to respond to your enquiry and, if we go on to work together, to deliver that work.
When you browse
If you accept analytics cookies we collect anonymised information about how the site is used — pages visited, approximate location by country, device type and how you arrived. This is aggregated and is not used to identify individuals.
If you decline, no analytics cookies are set and no usage data is collected.
Why we can use your data
| What | Why | Lawful basis |
|---|---|---|
| Contact form submissions | To reply to your enquiry | Legitimate interests |
| Project correspondence | To deliver work you have commissioned | Contract |
| Analytics | To understand and improve the site | Consent |
| Accounting records | To meet tax obligations | Legal obligation |
How long we keep it
- Enquiries that do not become projects — up to 24 months, then deleted.
- Client project records — for the duration of the relationship and 6 years after, to meet legal and accounting requirements.
- Analytics — retained by Google for up to 14 months.
Who we share it with
We do not sell your personal data or share it for advertising. We use a small number of service providers who process data on our behalf:
- Hostinger — website hosting
- Thorne Technology — website development and content management
- Google Analytics — site usage measurement, only if you accept analytics cookies
Some providers may process data outside the UK. Where that happens we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.
Your rights
Under UK GDPR you have the right to:
- Ask what personal data we hold about you and receive a copy
- Have inaccurate data corrected
- Ask us to delete your data, where we have no ongoing need to keep it
- Object to or restrict how we use it
- Withdraw consent at any time, including for analytics cookies
To exercise any of these, email jody@elektradesigns.co.uk. We will respond within one month.
If you are in the EU
The same rights apply under EU GDPR, and you may lodge a complaint with your national supervisory authority.
If you are in California
We do not sell or share personal information as those terms are defined under the CCPA, and we do not process it for cross-context behavioural advertising.
Complaints
If you are unhappy with how we have handled your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Changes
If we change this policy we will update the date at the top of this page. Material changes to how we use analytics will trigger a fresh cookie prompt.